Complaints

We urge parents / carers with any concerns regarding the provision made for their child to speak to the academy as soon as possible and, in the first instance, to the class teacher.  If parents / carers feel their child's needs are still not being met they should make an appointment to see the Headteacher.  If concerns are still unresolved parents / carers may wish to engage with PDET’s Complaints policy procedures. 

Please also refer to the Complaints section in our SEND policy.